Date Posted: 24/03/25

Location: Black Rock, Tobago.

Job Description: The Executive Housekeeper supervises the daily operations of the housekeeping and laundry staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Duties and Responsibilities:

• Responsible for scheduling and evaluating staff.
• Plans daily housekeeping schedule and assigns duties.
• Develop and implement a standard of excellence that staff is completely trained to
• perform and expected to follow.
• Organize and set up deep cleaning projects.
• Identify and report maintenance related problems.
• Monitor guest complaints and take corrective action.
• Responsible for the cleanliness, appearance, and orderliness of entire hotel.
• Track operating costs in an ongoing effort to keep department in budget by making any
• necessary adjustments.
• Maintain inventory of supplies and linens.
• Effectively handles problems, including anticipating, preventing, identifying and solving
• problems.
• Recognize and correct conditions which may create security, fire, or accident hazards.
• Assist in housekeeping duties when necessary.
• Ensures rooms are placed Out of Order for carpet cleaning and holding for shampooing.
• Conducts random detailed inspections of guest rooms and public areas.
• Knowledge of Hotel Facilities and Events.
• Maintain a positive, calm, and cooperative work environment between staff and other
• departments.
• Must be flexible to work any shift, including weekends and holidays.
• Adhere to hotel’s dress code policy.
• Perform other related duties as assigned.

Requirements and Skills:

• Atleast 3 years’ experience in housekeeping in a hotel with 2 years in a supervisory position.
• Minimum of 5 CSEC Passes inclusive of Mathematics and English A
• Strong leadership and motivational skills
• Detail oriented and organized.
• Ability to communicate effectively.
• Ability to handle stress in a fast-paced environment.
• Ability to multi-task.
• Ability to take direction.
• Standing and walking much of the time.
• Be able to reach, bend, and stoop.
• Ability to climb stairs
• Ability to work in the heat.