Deadline: 09/11/25

Location: Chaguaramas, Trinidad

Role Summary: The Rooms Division Manager oversees the front office, housekeeping, and guest services departments to ensure exceptional guest experiences and smooth daily operations. The ideal candidate should have proven leadership skills and a strong understanding of hotel management practices.

Key Responsibilities:

• Supervise and coordinate the front desk, housekeeping, and guest services teams.
• Monitor room occupancy, revenue, and quality control.
• Manage staff scheduling, training, and performance evaluations.
• Handle guest feedback and resolve service-related issues.
• Work closely with other department heads to optimize operations.
• Ensure compliance with health, safety, and service standards.

Required Qualifications and Skills:

• Minimum of 2 years’ experience in hotel management or supervisory role.
• Diploma or Degree in Hospitality Management or related field.
• Strong leadership, communication, and organizational skills.
• Proficiency in hotel management systems and Microsoft Office.
• Ability to manage multiple departments efficiently.

Desirable Qualities:

• Excellent problem-solving and customer service orientation.
• Ability to motivate and lead teams effectively.
• High attention to detail and operational excellence.